Pci Data Fax
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 Dell F 1156I R2F PCI 56K Full Profile Modem Data Fax W1515  US $6.60
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Outsourcing to Save Call Center Costs
Having managed a call center, I have always been a proponent of in-house call centers, but times are tough and they are changing. Every company today is looking for ways to save money without hurting sales and customer service. As the pressure on businesses to dramatically reduce costs intensifies, you need to look at domestic or off-shore outsourcing of some or all call center and data entry functions as a way to improve your bottom line. Companies are also outsourcing these functions more because they can avoid using capital for new order management and telephone systems.
Recently, one of our clients outsourced 300,000 phone calls off shore, resulting in a substantial reduction in costs. How substantial? This client's fully loaded internal cost per minute was $0.72, while a fully loaded off-shore cost per minute for this client is $0.42-and most of the customer service remains in house. Additionally, the client's 90,000 mail/fax orders cost only $0.15 per order: scanned, transmitted to Asia, keyed overnight and available on-line for picking and customer service the next morning.
Clearly, you need to look at the potential savings of offshore outsourcing. How should you approach doing this type of study?
Know your internal costs
In order to compare your internal costs to outsourcing, you need to identify your fully loaded internal costs. "Fully loaded" includes direct and indirect labor, occupancy and telecom costs. This needs to be converted to a cost-per-minute basis, which is how outsourcing will generally be proposed and invoiced. You may say that you can't control occupancy costs, however, there may be other uses for that space, if call center is outsourced.
Competitively bid out to multiple vendors
It goes without saying that you need to competitively bid the potential project to a short list of qualified bidders. This is the only way to get the lowest costs.
Formalize an ROI (Request For Proposal).
This should include the following items: A pro forma for your business, meaning the types and volumes of transactions (actual and multi-year forward projections); required services; service level standards for total call length, abandonment rate, and average call service level standards; request references and boilerplate contract; details about order management systems needed, systems integrations including e-commerce site, etc.
Decide what to keep in house.
In my opinion, you should keep your customer service internal. This gives you a way to monitor the service levels of the outsource company.
Ask other critical questions.
Among the things you'll want to know: whether or not the provider PCI credit compliant and certified; whether will you monitor your customers' calls; who are the company's references.
Come up with standardized questions to ask each of the references so you can compare their responses.
Domestic outsourcing has some advantages over off shore. For one, there may be an advantage in the area of English speech. However, I am greatly impressed with how well the Philippines has performed for some of our clients. Also, shorter travel distance means you can visit centers more often. Also, a person you hire via domestic outsourcing understands US culture, obviously. Another benefit of domestic outsourcing is that it keeps jobs in the USA. This may or may not be as much of a factor for you.
Of course, domestic outsource providers' costs will be higher than off shore, but that is not necessarily a dead end. We have one client, a major non-profit with a high average order, that outsourced 100% of its direct orders domestically while keeping customer service in house. They were able to successfully renegotiate with their domestic outsource provider so that the costs were not so widely different.
About the Author
Tocky Lawrence is Vice President of F. Curtis Barry & Company, a multichannel operations and fulfillment consulting firm with experience in
reducing warehouse costs
reducing warehouse costs and call center cost reduction. They have expertise in multichannel systems, inventory, and benchmarking; Learn more online at: fcbco.com.
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Best Data 56K Internal Fax/Modem V.90 PCI RJ-11 MACH2PCI $21.28 Best Data 56K Internal Fax/Modem V.90 PCI RJ-11 MACH2PCI |
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Diamond Best Data Supramax V.92 56K PCI Fax/Modem SM56PCIWB $21.42 Diamond Best Data Supramax V.92 56K PCI Fax/Modem SM56PCIWB |
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Zoom 3035 PCI Express Data/Fax Modem $34.99 1 x RJ-11 Phone Line 14.40 Kbps Fax ITU-T V.34 2.42" Height x 2.73" Width x 0.06" Thickness 3035 3035 PCI Express Data/Fax Modem 3035-00-00G 48 Kbps Data Send ITU-T V.92 56 56 Kbps Data Receive ITU-T V.92 Operating Systems Support: Windows 2000 Windows XP Windows Vista Windows 7 The Model 3035 PCI Express Modem is an internal faxmodem which connects to a Windows computer through a PCI Express slot. The Model 3035 is a single lane (x1) PCI Express card, and will fit into any available PCI Express slot regardless of the lane size. Data/Fax Modem ITU-T V.34 ITU-T V.90 ITU-T V.92 Internal PC PCI Express RoHS Yes Zoom Zoom Telephonics, Inc www.zoom.com |
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Data MACH 2 fax / modem $13.99 Best Data MACH 2 - Fax / modem - plug-in card - PCI - 56 Kbps - K56Flex V.90 |
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TRENDnet 56K Internal PCI Data/Fax/TAM Modem $14.99 1 x 8-pin RJ-11 Female Modem 14.40 Kbps Fax 16-bit PCI 3 Year 3 Year Limited 48 Kbps Data Upload V.92 56 56 Kbps Data Download V.92 Maximum 56K Internal PCI Data/Fax/TAM Modem Agere Chipset AT commands for data, Class 1 Fax and IS-101voice ACPI Power Management with PME pin supply for Low Power Consumption Voice/Telephone Answering Machine support via Sound Card PCM Upstream and Modem On Hold Features Windows 98SE/Me/2000/XP/2003 Server AT Command Set Class 1 Data/Fax/Voice Modem Group 3 H.324 ITU-T V.44 ITU-T V.90 ITU-T V.92 Internal PC PCI T.31 TFM-PCIV92A TRENDnet The TFM-PCIV92A Internal PCI Fax Modem with Agere Chipset delivers faster access to the Internet for more efficient upload and downloads. The V.92/V.90 standard modem provides you with the highest possible data transfer rates and reliable fax transmissions. The modem complies with the latest V.92 standard, which provides Quick Connect, Modem-on-Hold, and 48Kbps Upload Rate features for your Internet connection. TFM-PCIV92A delivers quick and easy installation with free communication software. Save money and surf faster with TRENDnet's TFM-PCIV92A. www.trendnet.com |
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Hiro V.92 56K Internal PCI Data Fax Voice Modem(Microsoft WHQL/ Vista/ Rohs) $15.05 Hiro V.92 56K Internal PCI Data Fax Voice Modem(Microsoft WHQL/ Vista/ Rohs) |
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Digi AccelePort RAS 8 Data/Fax Modem - PCI - 8 x RJ-11 - 56 Kbps 77000583 $1602.77 Digi AccelePort RAS 8 Data/Fax Modem - PCI - 8 x RJ-11 - 56 Kbps 77000583 |
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TRENDNET TRENDware 56K V. 92 PCI Data/Fax/Voice Modem TFMPCIV92A $17.49 TRENDNET TRENDware 56K V. 92 PCI Data/Fax/Voice Modem TFMPCIV92A |
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US Robotics 5660A Data/Fax Modem PCI 2 X RJ-11 Modem 56Kbps USR5660A $12.73 US Robotics 5660A Data/Fax Modem PCI 2 X RJ-11 Modem 56Kbps USR5660A |
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Zoom Hayes Accura H08-15531 V.92 PCI Data/Fax Modem $34.99 14.40 Kbps Fax ITU-T V.34 2 x RJ-11 Phone Line 3.15" Height x 5.25" Width x 0.87" Thickness 48 Kbps Data Send ITU-T V.92 56 56 Kbps Data Receive ITU-T V.92 Point-to-Point H.324 Video over Standard Phone Lines Easily Updated with Software Voice Mail with Multiple Private Mailboxes Password Protection Remote Retrieval and Easy Message Review The Hayes Accura H08-15531 V.92 PCI Data/Fax Modem has a short circuit board and short mounting bracket for installation in low-profile desktop systems. This modem plugs directly into a PCI expansion slot of a low-profile system and does not require a riser card. The modem is designed for use in Windows-based systems with a minimum of a 266 MHz processor. The Model 15531 is a host-based modem, which uses the Central Processing Unit (CPU) of the computer in which the modem is installed to perform controller and data pump functions. Data/Fax Modem H08-15531 H08-15531-EG Hayes Accura H08-15531 V.92 PCI Data/Fax Modem ITU-T V.34 ITU-T V.90 ITU-T V.92 Internal PC PCI RoHS Yes Zoom Zoom Telephonics, Inc www.zoom.com |
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Perle PCI-RAS 8 - Fax / Modem. Each $1251.84 Manufacturer: Perle Systems. Each. Perle V.92 PCI-RAS multi-modem cards deliver multiple voice, fax and 56 Kbps data modem ports for either Windows or UNIX/Linux operating systems. PCI-RAS cards also provide simple Internet connection and secure access fo |
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Jaton 56k Data/Fax/Voice Modem $16.99 56 56 Kbps Data ITU-T V.92 56k Data/Fax/Voice Modem Low Profile Caller ID Data/Fax/Voice Modem ITU-T V.92 Internal Jaton Jaton Corporation PCI Retail WINCOMMV92-LX www.jaton.com |
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Internal PCI-E Express 2 in 1 Data Fax Dial Up Modem 56K V.92 V.90 Conexant CX95610, Receive & Send Fax on Your Computer Easily $10.98 2 in 1 Data/Fax 56K Internal PCI-E Modem. Stable and reliable chipset Conexant CX95610. |
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Rosewill RNX-56CX Internal V.92 PCI Data/Fax/TAM modem $6.99 Interface: PCI Bus (Plug & Play) Cable Interface: 2 x RJ11 ports Standards: Data mode capabilities: ITU-T V.92 data mode with receive rates up to 56Kbps and transmit rates up to 48Kbps. ITU-T V.90 data mode with receive rates up to 56Kbps and transmit rates up to 33.6Kbps. ITU-T V.34, V.32 bis, V.32, V.22 bis, V.22, V.23, and V.21; Bell 212A and Bell 103. ITU-T V.42 LAPM and MNP 2-4 error correction. ITU-T V.44, V.42 bis and MNP 5 data compression. FAX modem capabilities: Fax mode with send and receive rates up to 14.4Kbps. ITU-T V.17, V.29, V.27 ter, and V.21 channel 2. EIA/TIA 578 Class 1 and T.31 Class 1.0 commands. TAM MODE 8-bit U-Law/A-Law coding (G.711) and 8-bit/16-bit linear coding. 8KHz sample rate. Chipset: Conexant Max DTE Rate: 115.2 kbps Max Fax Speed: 14.4 kbps Features: ... |
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Rosewill RNX-56AG Internal PCI Data/Fax/TAM modem $6.99 Interface: PCI Bus (Plug & Play) Standards: Software 56K Fax modem Design Data mode capabilities: ITU-T V.92: 56000 bits/s -----28000 bits/s ITU-T V.90: 56000 bits/s -----28000 bits/s ITU-T V.34: 33600 bits/s -----2400 bits/s V.32bis, and fallbacks V.42 and MNP error correction (LAPM) V.44, V.42bis and MNP Class 5 data compression High compression throughput due to parallel access directly to the host PC FAX modem capabilities: ITU-T T.31 class 1 FAX ITU-T V.17: 14400 bits/s, 12000 bits/s, 9600 bits/s, 7200 bits/s (TCM) ITU-T V.29: 9600 bits/s, 7200 bits/s (QAM) ITU-T V.27ter: 4800 bits/s, 2400 bits/s (DPSK) Chipset: Agere Max DTE Rate: 115.2 kbps Max Fax Speed: 14.4 kbps Features: Agere Software base Modem Design Windows7 Ready! Windows Vista Ready! Wake-on-ring and Caller ID support. De... |
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MultiTech MT9234ZPX-PCIE-NV Data/Fax Modem $111.99 Interface: PCI Express Max Fax Speed: 33.60 Kbps Fax ITU-T V.34 Features: Modem/Fax Data Rate: 56 Kbps Data ITU-T V.92 33.60 Kbps Fax ITU-T V.34 Interfaces/Ports: 2 x RJ-11 Phone Line 1 x Mini-phone Stereo Headphone Parts: 1 year limited Labor: 1 year limited |
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Tfm-Pciv92A - Trendnet 56K Internal Pci Data/Fax/Tam Modem - Pci - 1 X Rj-11 Modem - 56 Kbps $15.3 the Tfm-pciv92a Internal Pci Fax Modem With Agere Chipset Delivers Faster Access To The Internet For More Efficient Upload And Downloads. The V.92/v.90 Standard Modem Provides You With The Highest Possible Data Transfer Rates And Reliable Fax Transmissions. The Modem Complies With The Latest V.92 Standard, Which Provides Quick Connect, Modem-on-hold, And 48kbps Upload Rate Features For Your Internet Connection. Tfm-pciv92a Delivers Quick And Easy Installation With Free Communication Software [46369K] UPC: 710931301212 UNSPC: 43222628 8.9L x 6.5W x 1.4H 0.5 LB 0.04 Cubes |
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3M012881 - Perle Pci-Ras4 V.92 Universal 3.3/5V Data/Fax/Voice Modem - Pci - 4 X Rj-11 - 56 Kbps $919.16 perle V.92 Pci-ras Multi-modem Card Deliver Multiple Voice, Fax And 56 Kbps Data Modem ports For Either Windows Or Unix/linux Operating Systems. Pci-ras Card Also Provide Simple internet Connection And Secure Access For Connecting Remote Users To The Office Network. perle Pci-ras Card Are Designed To Meet Small Office Users' Data, Fax And Voice Communications Requirements. Telecommuters, Remote Sales Force And After-hours Workers Can All Connect, Cost Effectively And Securely. Used With Fax Server Software,they Can Be Used To Deliver Centralized High Bandwidth Fax Transmission Or Receipt. [C75691] UPC: 734660019040 UNSPC: 43222628 15.75L x 8.25W x 2.5H 1.2 LB |
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TRENDnet TFM-PCIV92A Data/Fax/TAM Modem $12 Interface: PCI Bus (Plug & Play) Cable Interface: RJ11 port Standards: V.92 & V.90, V.34, V.32(bis), V.22(bis), V.23, V.21, Bell 212A, Bell 103 Max DTE Rate: 115.2 kbps Max Fax Speed: 14.4 kbps Features: Supports TAM (Telephone Answering Machine) via Sound Card Video Phone ready (Interface to H.324 Video Conferencing Support) Compatible with Windows 98SE/Me/2000/XP/2003 Server/Vista AT commands for data, Class 1 Fax and IS-101voice ACPI Power Management with PME pin supply for Low Power Consumption Free Data/Fax/Voice Communication Software |
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H08-15531-Eg - Zoom Hayes Accura H08-15531 V.92 Pci Data/Fax Modem - Pci - 2 X Rj-11 Phone Line - 56 Kbps $39.6 the Hayes Accura H08-15531 V.92 Pci Data/fax Modem Has a Short Circuit Board And Short Mounting Bracket For Installation in Low-profile Desktop Systems. This Modem Plugs Directly Into a Pci Expansion Slot of a Low-profile System And Does Not Require a Riser Card. The Modem is Designed For Use in Windows-based Systems With a Minimum of a 266 Mhz Processor. The Model 15531 is a Host-based Modem, Which Uses The Central Processing Unit (cpu) of The Computer in Which The Modem is Installed to Perform Controller And Data Pump Functions. [H0815531EG] UPC: 726947108554 UNSPC: 43222628 5.37L x 7.06W x 1.25H 0.4 LB 0.03 Cubes |
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MultiTech MultiModem ZPX MT9234ZPX-UPCI Data/Fax Modem $77 Interface: PCI Cable Interface: 2 x RJ11 ports Standards: ITU-T V.92 ITU-T V.44 ITU-T V.34 ITU-T V.42 Max Fax Speed: 33.60 Kbps Fax ITU-T V.34 Features: The MultiModem ZPX MT9234ZPX-UPCI internal modem is ideal for telecommuters and SOHO users. It includes a built-in processor to enhance performance and data throughput. It is approved for use in many countries around the world. This means one model can ship virtually anywhere. Parts: 1 year limited Labor: 1 year limited |
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Multi-Tech MultiModemISI 5634UPCI/4 Data/Fax Modem $535.99 1 x RJ-45 Modem 2 Year 3.3 V DC or 5 V DC 32-bit 33 MHz PCI 32°F (0°C) to 120°F (48.9°C) Operating 33.60 Kbps Fax Receive V.34 33.60 Kbps Fax Send V.34 48 Kbps Data Upload V.92 5" Height x 13.50" Width x 0.80" Thickness 56 56 Kbps Data Download V.90 56 Kbps Data Download V.92 FCC Part 15B & 68 UL 1950 IC CS03 CE Mark Modem Phone cables Quick connect feature can cut the time required for a dial-up modem to "handshake" to an ISP or other connection in half Sustained data rates to 460.8K per port Configures remotely and includes password protection to ensure only authorized users are granted remote configuration access Allows administrators to install four cards per server for up to 32 modems Flash memory for easy updates Cabling: Fan out cable with 1 RJ45 connectors and 4 RJ11 connectors Windows NT 4.0 Windows 2000 Windows 2003 Linux Class 1 Class 2 Class 2.1 Data/Fax Modem Error Correction Mode (ECM) Group 3 ISI5634UPCI/4 ITU-T V.17 ITU-T V.22bis ITU-T V.29 ITU-T V.32bis ITU-T V.34 ITU-T V.42 ITU-T V.42bis ITU-T V.44 ITU-T V.90 ITU-T V.92 Internal MNP-3 MNP-4 MNP-5 Multi-Tech Multi-Tech Systems, Inc MultiModem ISI MultiModemISI 5634UPCI/4 Data/Fax Modem PC PCI The MultiModemISI Modem-Series server card family is ideal for small- to mid-sized companies requiring analog dial-up remote access or a dedicated fax server solution. www.multitech.com |
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Multi-Tech MultiModemISI 5634UPCI/8 Data/Fax Modem $818.99 2 Year 2 x RJ-45 Modem 3.3 V DC or 5 V DC 32-bit 33 MHz PCI 32°F (0°C) to 120°F (48.9°C) Operating 33.60 Kbps Fax Receive V.34 33.60 Kbps Fax Send V.34 48 Kbps Data Upload V.92 5" Height x 13.50" Width x 0.80" Thickness 56 56 Kbps Data Download V.90 56 Kbps Data Download V.92 FCC Part 15B & 68 UL 1950 IC CS03 CE Mark Modem Phone cables Quick connect feature can cut the time required for a dial-up modem to "handshake" to an ISP or other connection in half Sustained data rates to 460.8K per port Configures remotely and includes password protection to ensure only authorized users are granted remote configuration access Allows administrators to install four cards per server for up to 32 modems Flash memory for easy updates Cabling: Fan out cable with 2 RJ45 connectors and 8 RJ11 connectors Windows NT 4.0 Windows 2000 Windows 2003 Linux Class 1 Class 2 Class 2.1 Data/Fax Modem Error Correction Mode (ECM) Group 3 ISI5634UPCI/8 ITU-T V.17 ITU-T V.22bis ITU-T V.29 ITU-T V.32bis ITU-T V.34 ITU-T V.42 ITU-T V.42bis ITU-T V.44 ITU-T V.90 ITU-T V.92 Internal MNP-3 MNP-4 MNP-5 Multi-Tech Multi-Tech Systems, Inc MultiModem ISI MultiModemISI 5634UPCI/8 Data/Fax Modem PC PCI The MultiModemISI Modem-Series server card family is ideal for small- to mid-sized companies requiring analog dial-up remote access or a dedicated fax server solution. www.multitech.com |
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Digi AccelePort RAS 8 Data/Fax Modem $1468.99 1 14.40 Kbps Fax V.90 32°F (0°C) to 122°F (50°C) Storage 4.20" Height x 12.30" Width 5 Year Limited 5 to 90% Non-condensing Operating 56 56 Kbps Data V.90 77000583 8 x RJ-11 9 oz FCC Part 15, Subpart B, Class B EN 50082-1 UL Recognized, UL 1950 FCC Part 68 AccelePort RAS AccelePort RAS 8 Data/Fax Modem Bell 103 Bell 212A Class 2 Data/Fax Modem Digi Digi International Group 3 ITU-T V.21 ITU-T V.22 ITU-T V.22bis ITU-T V.23 ITU-T V.24bis ITU-T V.32 ITU-T V.32bis ITU-T V.34 ITU-T V.42 Internal MNP-2 MNP-3 MNP-4 PCI Retail TELEPHONY: DTMF generation and detection Call Progress detection Caller ID BUS CAPACITY: Unlimited AccelePort RAS DSP-based adapters can work together in the same server. Practical limitations are dependent on the capability of the server platform. OPERATING SYSTEMS: Microsoft Windows XP Microsoft Windows 2000 Microsoft Windows NT 4.0 IBM AIX 4.2.1, 4.3.x Novell NetWare 4.x and 5.x SCO UnixWare 7 and 2.x SCO OpenServer 5 Sun Solaris 2.7 and 8 FAX FEATURE SET: FAX Compression Formats: All optional class 2.0 data format conversions are supported including: - Normal Image - Fine Image - MH (1D) Image Conversion - MR (2D) Image Conversion - MMR Image Conversion Copy Quality Checking and Receive Quality Thresholds Adaptive Answering Automatic Page Header Generation (TSI Banner) Distinctive Ring The Digi AccelePort RAS Family of multi-modem analog adapters provides the widest compatibility and most powerful performance available. For demanding applications such as fax servers, remote access, data aquisition and modem pooling, you won't find a better product line than the Digi AccelePort RAS Family. www.digi.com |
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Multi-Tech MultiModem ZPX MT9234ZPX Data Fax Modem $77.99 1 2 Year 2 x RJ-11 Phone Line 3.30 oz 33.60 Kbps Fax ITU-T V.34 56 56 Kbps Data ITU-T V.92 6" Height x 4.76" Width The MultiModem ZPX V.92 internal modem is ideal for telecommuters and SOHO users. It includes a built-in processor to enhance performance and data throughput. And, with V.34/33.6K fax and Error Correction Mode, it can reduce fax transmission time by more than half when compared to traditional fax modems. The MultiModem ZPX internal modem is approved for use in many countries around the world. This means one modem can ship virtually anywhere. Data/Fax Modem ITU-T V.34 ITU-T V.92 Internal K56flex MT9234ZPX MT9234ZPX-UPCI-NV Multi-Tech Multi-Tech Systems, Inc MultiModem ZPX MultiModem ZPX MT9234ZPX Data Fax Modem PCI www.multitech.com |
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Brooktrout 8-Ports Digital Fax Card PCI TR114P8V $1484.55 Brooktrout 8-Ports Digital Fax Card PCI TR114P8V |
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Perle PCI-RAS4 V.92 Universal 3.3/5v Data/Fax/Voice Modem $728.99 04001904 12140 ft Maximum Operating 14.40 Kbps Fax 33.60 Kbps Fax 4 x RJ-11 4.50" Height x 8" Width 5 to 90% Operating 50°F (10°C) to 113°F (45°C) Operating 56 56 Kbps Data Maximum Auto answer, auto call detection Remote configuration for centralized setup and management Software controlled hardware reset for each modem to ensure the modems all operate efficiently and error free. TI 16c 754 enhanced UARTs with 64 by e FIFOs minimized server load Hardware Flow Control for data integrity to deliver centralized high bandwidth fax transmission or receipt of applications. SCO OpenServer UnixWare Windows 95 Windows 98 SunSoft Solaris Linux Windows 2000 Windows NT4.0 Perle V.92 PCI-RAS multi-modem card deliver multiple voice, fax and 56 Kbps data modem ports for either Windows or UNIX/Linux operating systems. PCI-RAS card also provide simple Internet connection and secure access for connecting remote users to the office network. Perle PCI-RAS card are designed to meet small office users' data, fax and voice communications requirements. Telecommuters, remote sales force and after-hours workers can all connect, cost effectively and securely. Used with fax server software,they can be used to deliver centralized high bandwidth fax transmission or receipt. Bell 103 Bell 212A Class 1 Class 2.1 Data/Fax/Voice Modem Group 3 ITU V.17 ITU-T V.21 ITU-T V.22 ITU-T V.22bis ITU-T V.27ter ITU-T V.32bis ITU-T V.33 ITU-T V.34 ITU-T V.34bis ITU-T V.42 ITU-T V.42bis ITU-T V.90 ITU-T V.92 Internal K56flex Lifetime Limited MNP-2 MNP-3 MNP-4 MNP-5 PCI PCI-RAS4 V.92 Universal 3.3/5v Data/Fax/Voice Modem Perle Perle Systems, Inc www.perle.com |
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Best Data SM56PCILEWB SupraMax 56K V.92 Data/Fax Modem $18.99 14.40 Kbps Fax 2 x RJ-11 Phone Line 32-bit PCI 48 Kbps Data Send ITU-T V.92 56 56 Kbps Data Receive ITU-T V.92 Microsoft Windows 95 Microsoft Windows 98 Microsoft Windows 98SE Microsoft Windows NT 4.0 Microsoft Windows Me Microsoft Windows 2000 Microsoft Windows XP Pentium 133 MHz or higher Minimum 16 MB RAM 6 MB free Hard Disk space AT Command Set Auto Dial Auto-answer Bell 103 Bell 212A Best Data Best Data Products, Inc Data/Fax Modem Dial Tone EIA/TIA-578 Class 1 Extended AT Command Set Full-duplex Group 3 Hardware CTS/RTS ITU-T V.17 ITU-T V.21 ITU-T V.22bis ITU-T V.23 ITU-T V.27ter ITU-T V.29 ITU-T V.32 ITU-T V.32bis ITU-T V.34 ITU-T V.42 ITU-T V.42bis ITU-T V.44 ITU-T V.90 ITU-T V.92 Internal MNP 10 MNP-2 MNP-3 MNP-4 MNP-5 Modem-on-hold PC PCI Pulse Quick Connect SM56PCILEWB SM56PCILEWB SupraMax 56K V.92 Data/Fax Modem Software XON/XOFF SupraMax www.bestdata.com |